RPA Launch at EFU

RPA Launch at EFU

Skill Orbit and EFU Life Insurance join hands to launch the 1st IBM Robotic Process Automation (RPA) implementation in Pakistan.

Karachi, 29th March 2019: Skill Orbit and EFU Life Insurance, today jointly announced the launch of “IBM RPA Implementation” at EFU Life Insurance at the Go Live Ceremony of EFU Core Business Process. The implementation plays a very significant role in automating the core business processes at EFU Life through Robotic Process Automation using IBM RPA. Modern state of the art technology of Robotics Process Automation (or RPA) — that is, the use of front-end, desktop-level, no-coding required software bots to handle routine keystroke-level processes—is revolutionizing the insurance industry. From personal and commercial insurance line underwriting and on boarding, to policyholder services and claims processing, RPA is already making sweeping changes in the way that insurers operate, improving customer service and reducing cycle times and overhead at the same time.

“Pakistan’s Insurance industry is one of the fastest growing; this naturally demands insurance institutions to adapt to innovative technology solutions that can deal with frequently changing process related requirements from the business as well as provide optimization of process data to support the decision-making process. Our alliance with Skill Orbit and IBM to Implement the IBM Robotic Process Automation is a reflection of our mission to building increased trust and confidence for our customer’s Services and delivery of Insurance Policies. Special thanks to Ashfaque Ahmed, our Head of IT for spearheading this initiative.”, said Zain Ibrahim, Executive Director, Efu Life Insurance.

Speaking on the occasion, Syed Shariq Muhammad, COO, Skill Orbit said, This implementation is a result of Skill Orbit’s extensive experience in providing game changing technology solutions and our focus on driving innovation and strategic competitiveness across clients’ value chain. Working as Efu Life Insurance’s extended team, we can take care of their Automation needs while they can concentrate on their core business that is essential to their success.”
IBM Cloud & Cognitive Software Country Manager – Pakistan & Afghanistan Muhammad Mairaj Yousuf said, “I congratulate Skill Orbit and Efu Life Insurance to work hand in hand for the 1st ever launch of IBM RPA in Pakistan within a record time. IBM is committed to extend support to our partners and customers for bringing latest technology into Pakistan that can empower the growth of local economy.”

About Skill Orbit

Skill Orbit is made up of passionate and experienced professionals; we love where we work and what we do. We are recognized for innovation, customized & cost effective solutions. At Skill Orbit, we pride ourselves on giving you the perfect solution for your needs. We bring our cross disciplinary experience to each project, taking advantage of emerging technologies and combining the skills of our abilities to deliver successful and innovative business solutions. We believe who you work with is extremely important to success. Ambition – Dedication – Talent. These are the traits that make the difference between average and amazing.
Our Qualified Professionals possess the following attributes: an ability to make decisions and solve problems, active listening skills, critical thinking skills, sales experience, strong time-management skills and, most importantly, a proclivity to operate with the highest ethical standards.

About EFU Life Insurance

Your life is a journey with many different stages and each stage brings with it new challenges. As you take each step in life your role and responsibilities change.

  • Leading private sector life insurance company.
  • Strongest Financial base in the private sector.
  • Highest paid up capital of Rs. 1 Billion.
  • Diversified Portfolio offering Best Value Products.
  • One of the leading Asset Managers in Pakistan.
  • Largest sales force in the private life insurance industry.
  • State of the art customer services.
  • Prompt claim settlement.

EFU Life has introduced life benefits for the first time in Pakistan and launched products such as

  • Critical Illness Products.
  • Education Planning Products.
  • Pension Plans.

EFU Life’s product range is the most competitive in the market in terms of value for money. The Company continuously reviews its product range to ensure that it remains at the leading edge.

EFU Life was the first life insurance company in Pakistan to be ISO certified. Currently, the Company is ISO 9001:2015 certified and has the “Insurer Financial Strength” rating of AA+, Outlook: Stable, by JCR-VIS, an affiliate of Japan Credit Rating agency.

EFU Life’s philosophy is pivotal to how we operate and sets us apart from the life insurance industry. We believe that the organization should not be just about profit; it should be about service to humanity. This philosophy is translated down through its comprehensive product range, and the focus on continuous improvements in service quality. The products we offer are designed to meet the varying needs of EFU Life’s clients and offer the best in financial services.


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